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Asterisk Voice & AI

Open-source telephony you own, with AI answering in front of it.

Asterisk is the open-source engine behind a large share of the world's telephony. We run it as a managed platform with AI voice agents in front: you keep control of the call path and the data, without per-seat licensing dictating how you operate.

Asterisk Voice & AI — service sheet A one-page PDF: what it is, the value it creates, and the outcomes.
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What Asterisk Voice & AI delivers

No per-seat ceiling

Scale lines and agents without a licence renegotiation every time the team grows.

Your data, your call path

Recordings, transcripts and routing logic stay in infrastructure you own and can audit.

Managed, not abandoned

Patching, security, trunk failover and capacity handled as a service — the part self-hosted voice usually gets wrong.

Representative stack

AsteriskDeepgramElevenLabsn8n

See the full technology stack & how we select it →

Drive Growth
Reduce Risk
Improve Efficiency
Increase Value

Capability Maturity — we walk you up the five levels

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Level 1 · Initial — reactive — firefighting; success rides on heroicsLevel 2 · Managed — planned per team — results still inconsistentLevel 3 · Defined — standardised — repeatable, fewer deals lost to chaosLevel 4 · Quantitatively Managed — measured — forecast with confidenceLevel 5 · Optimising — self-improving — compounding margin & advantage

Operated at Level 4 · Quantitatively Managed — measured, predictable and owned. We track this rank and raise it over time. See the five levels →

Why this matters

Functional value, value-stream value — and why it can't be ignored.

Functional value

Builds, hosts and manages Asterisk — dial plans, trunks, recording, security and scaling — with AI voice agents and integrations layered on top.

Value-stream value

The infrastructure layer of voice. It determines what every downstream stage can do, and whether call data is yours to analyse or locked inside a vendor platform.

Why you can't ignore it

Per-seat voice licensing punishes growth, and closed platforms keep your call data. Asterisk removes both constraints — provided it is engineered and maintained properly, which is where self-managed deployments usually fail.

One data layer · measured & owned

Every service creates data — captured, measured, owned.

Asterisk Voice & AI doesn’t just run — it generates signal. We land that data in one warehouse and turn it into live KPIs tied to a named owner, so performance is attributable and acted on, never trapped inside a single tool.

Data warehouse

Supabase Snowflake Keboola BigQuery

KPIs, dashboards & apps

Plotly Retool Apache Superset

Platform-agnostic — we connect what you already use and add a warehouse only where it earns its place.

How we select technology

We choose technology last — for the outcomes it has to earn.

Never tech for its own sake. A tool joins the stack only where it measurably protects value, cuts cost or unlocks speed — fit to a designed system, owned where it counts, and measurable from day one. How we select technology →

Speed

Modern, edge-served stacks are sub-second. Slow surfaces cost conversion and SEO every single day.

Cost

Cut licence, hosting and per-task SaaS fees — pay for capability, not lock-in or idle enterprise tiers.

Security

Flat, edge architecture with almost nothing left to attack — fewer moving parts, smaller surface.

Ownership & no lock-in

Composable and self-hosted where it counts — you own the system, not rent someone else’s.

Measurability

Clean data and KPIs baked in — you cannot improve, automate or apply AI to what you cannot measure.

Fit to process

The right tool for a designed system — selected against process readiness, so it amplifies, not adds friction.

How we deliver · DMAIC

Every Asterisk Voice & AI engagement runs on DMAIC.

Define the goal and its value, measure the baseline, analyse the real constraint, improve with a proven build, then control the gains — so results are predictable, repeatable and defensible, not down to luck.

DDefine

Agree the goal, value, budget & timescale up front.

MMeasure

Baseline the KPIs above — current state, not guesswork.

AAnalyse

Diagnose the real constraint and the solution needed.

IImprove

Build the chosen solution; prove the uplift.

CControl

Lock in the gains; monitor and sustain them.

FAQ

Common questions

What is Asterisk Voice & AI?

Asterisk is the open-source engine behind a large share of the world's telephony. We run it as a managed platform with AI voice agents in front: you keep control of the call path and the data, without per-seat licensing dictating how you operate.

Why does Asterisk Voice & AI matter?

Per-seat voice licensing punishes growth, and closed platforms keep your call data. Asterisk removes both constraints — provided it is engineered and maintained properly, which is where self-managed deployments usually fail.

How does Sentry deliver Asterisk Voice & AI?

Builds, hosts and manages Asterisk — dial plans, trunks, recording, security and scaling — with AI voice agents and integrations layered on top.

What do I get with Asterisk Voice & AI?

No per-seat ceiling: Scale lines and agents without a licence renegotiation every time the team grows. Your data, your call path: Recordings, transcripts and routing logic stay in infrastructure you own and can audit. Managed, not abandoned: Patching, security, trunk failover and capacity handled as a service — the part self-hosted voice usually gets wrong.

Start here · the free first step

Asterisk Voice & AI starts the same way every engagement does: with Discovery.

Two distinct moves — a free, no-obligation Discovery Session to find your value at stake, then the Discovery & Blueprint: 14 structured outputs — value model, roadmap and business case — before a pound of delivery is committed.

1
Discovery SessionFree · no obligation
2
Discovery & Blueprint14 structured outputs

Engaged alone or as one engine

Every service is outcome-led, with measurable targets agreed at the outset.

Next: 3CX Voice & AI
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