Privacy Policy

1. Introduction

Sentry Digital Services Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Data: Name, email address, phone number, company name, job title, postal address.
• Technical Data: IP address, browser type and version, time zone setting, operating system, device information, and usage data.
• Marketing and Communications Data: Your preferences in receiving marketing communications from us.
• Any information you voluntarily provide to us via forms, email, or telephone.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries and provide customer support.
• To process and manage service agreements and transactions.
• To send you relevant updates, newsletters, or marketing communications (if you have consented).
• To comply with legal or regulatory obligations.
• To improve our website, products, and services through analytics and feedback.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract: When processing is necessary to perform a contract with you.
• Legal obligation: To comply with applicable law.
• Legitimate interests: For our legitimate business interests, provided your interests and rights do not override those interests.
• Consent: Where you have provided consent for specific purposes (e.g., marketing).

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data. We may share your data with trusted third-party service providers who assist us in delivering our services, only under strict confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.

6. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your information.

7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law. When no longer required, your data will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your data against loss, misuse, unauthorised access, disclosure, or destruction.

9. Your Rights

Under UK GDPR, you have the following rights:

• Access your personal data.
• Correct or update inaccurate data.
• Request erasure (“right to be forgotten”).
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at [your@email.com].

10. Cookies

Our website uses cookies to enhance your browsing experience. For more details, please see our [Cookie Policy].

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Last updated” date.

13. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact:

Data Protection Officer Sentry Digital Services Ltd [Your Address, UK]

Email: webcontacts@sentrydigitalservices.com

Phone: +44 7748 324550